Marketing Research: One of The First Strategies to Use
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Research on marketing is essential to understand the pattern of marketing. This
is possible by searching existing knowledge related to business marketing. It is
a form of business research, business-to-business marketing research and
business marketing research. Marketing research is done in many forms and all
these forms are known as problem-identification research.
Research in advertising is done to determine the copy testing of advertisements.
It is also used to know the efficiency of ads placed in any medium, the customer
attention it gets, the message it delivers and how it motivates the customers to
buy the product. Commercial eye tracking is done to understand the visual
behavior of the customer. Ads, websites, etc., are analyzed for this. Before an
advertisement is released in the market, its performance can be forecasted with
the help of copy testing which takes consumer’s level of attention, motivation,
brand liking, and entertainment into consideration.
When a customer buys something online he analyses it in order to make the
decision, this one of the criteria on which consumer decision research is done.
Interviews and surveys can be done to understand consumer’s level of
satisfaction, which is known as customer satisfaction studies. The demographic
and psychology of the people of a particular geographical region can be studied
with the help of segmentation research.
When analyzing is to be done about brand recognition, brand performance, brand
preference and awareness, ad tracking is done. A favorite brand can be
recognized with the help of brand equity research. Tests are conducted so as to
determine what customer thinks about a brand or a product and it is specifically
known as brand name testing. The demand of a product can be understood by demand
estimation. After the demand of the product is taken care of, the quality should
be checked from time to time. Appointing mystery shoppers who is usually an
employee of the market research firm does this. He buys goods through a
salesperson and notes down the whole experience. This procedure can be used to
do research about rival companies’ products.
Before practical application of a concept, concept testing should be done which
tells whether the targeted audience will like the idea or not. Test marketing is
done by introducing a product in small numbers in the market and observing the
sales, after which the product is launched on a large-scale. After the initial
phase, when the company thinks of increasing the price of the product, price
elasticity testing should be carried out which shows customer reaction to price
fluctuations. Distribution channel audits are conducted to understand the
attitudes of retailers and distributors towards specific products and brands.
The more tech savvy form of marketing research is Internet strategic
intelligence. The likes and dislikes of the customers can be directly known with
the help of chats, blogs and forums. Online panels are a group of experts who
accept the marketing research done online.
All the researches that are carried out can be classified as primary research,
which gathers original research, and secondary research, which is based on a
primary research and information published by other resources. Secondary
research costs less as research is done on already researched data, but the
result isn’t efficient.
The research designs used by marketing research are either based on questioning
or are based on observations. Quantitative marketing research and qualitative
marketing research are based on questioning. Quantitative marketing research is
done to derive conclusions like questionnaires forms and survey. The number of
respondents involved is high. Qualitative marketing research is done to
understand something like in-depth interviews and projective techniques.
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Monday, April 20, 2020
Marketing Research: One of The First Strategies to Use
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