Marketing and Sales: Do You Know the difference?
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It is very important that a company integrates their sales and marketing
department in a well fashioned manner. It is the correct integration of these
two important entities that fuels the growth of a company.
Marketing and sales are one of the most important components of a business’s
survival in the market. While both are dependent on each other many people
confuse marketing with sales and vice-versa which is a big mistake. Marketing
involves designing a product according to the needs of the market and customers,
promoting the product through advertising etc. and setting up a competitive
price for the product.
Marketing is a platform which drives sales. While on the other hand the sales
process is what you do to successfully sell a product and fetch a contract.
Sales and marketing together is a part of selling and one cannot do without the
other. They can also be called activities. The success of a business is critical
to the success of these two important activities.
Marketing is the backbone of a company’s future and launching pad for the sales.
While the marketing process encompasses the design of the product, advertising
etc. the sales process is the execution of all the efforts which involves direct
interaction with client either by in-person meeting or cold calls or by
networking.
But there is always an ongoing rivalry between the two, one claiming dominancy
over other. The marketing people say they have an upper hand because they think
it is they who designs the products, lays down the strategy and also develops
tools essential for sales. They say sales are the outcome of marketing and thus
should follow its directions. The sales people might not agree to this view and
may be completely opposite in their opinion. They think that it is the sales
people who actually sells a product and bring money to the business.
But many experts believe that marketing should play a pivotal role among the two.
A successful marketing campaign makes sales easy and makes people believe that
it is actually the sales people who are the dominant leaders. The most important
role of marketing department is to create opportunities for the sales department.
Marketing drives sales and sales drives companies’ success. Marketing is like a
life support for sales, one who is constantly backing up the sales department
and enabling them to successfully deliver the end product. There shouldn’t be a
race to gain supremacy over another department but a race to win the market and
customers working together.
Many businesses combine sales and marketing together but in reality they have
different targets. While the sales department is interested in fulfilling the
requirements of what the customer asked for, the marketing department is
actually busy studying what the market demands. The goal of the marketing
department is to foresee how the market will shape up in future. They should
envision their product catering to the needs of the market for next few years
and be ready to make design changes in their product accordingly.
The sale people should not be merely treated as the cash collectors. Each
department has its own role and should go hand in hand in selling the product of
the company and should be the foremost important criteria.
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