How Can I Become a Salesperson?
http://EarnWhateverYouWant.com
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How Can I Become a Salesperson? ... The techniques for achieving your most
desired outcomes are at your fingertips, when you remember that life is a series
of presentations.
As I said in my last column, like it or not we are all salesmen. Our lives are
made up of a series of “sales presentations”, otherwise known as presenting
ourself in the best light possible.
Whether we’re out for a job interview, trying for a raise, or just convincing
our employees that a job must be accomplished – you are making a presentation.
To become masterful at it can be summed up in the acronym IPRESENT! In my last
column we covered the steps “I” through “E”:
** I – involve your audience
** P – prepare your audience
** R – research your arsenal
** E – explain “Why?”
Let’s finish the acronym today.
“S” stands for State (mental) Management. The mental state of the successful
presenter must be congruent with the message. If you don’t believe that, try
giving a pep talk to your sales force when you’re depressed – it won’t work!
You must be aware of and manage your own mental state and that of your listeners
or communication channels will not be open. I don’t have space to elaborate on
methods of doing this, but here are a few key hints. First, “AAI” – act as if.
Act the way you want to feel, it’s amazing how this works.
Use music to set the mood if necessary, dress the part, and reduce your anxiety
by whatever method works for you. Remember that you’re the one in charge, and
presentation mastery isn’t about being perfect – it’s about achieving your
objective.
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“E” is for eliminating the unknowns. Fear of public speaking ranks high on most
people’s list of worst fears. You may find you’re unusually nervous, develop
poor voice tone or negative body language, and be unable to respond to audience
feedback.
Managing your anxiety permits you to focus on your audience and their needs. The
basic approach to do this is the asking ourselves a list of “what if?” questions.
Another way to overcome our fear is to take ownership of the situation. Rehearse,
rehearse, rehearse. Double check your notes, and prepare yourself.
“N” is fudging a little by using the second letter of the word “know” – as in
kNow Your Audience. Whether it is one person or many that you are presenting to
you must do three basic things: Meet their needs, reduce tension, and avoid
mistakes.
A good knowledge of the listeners will give you a chance to tailor your
objectives to meet their needs. This also allows you to reduce the
“audience-presenter” tension so they will focus on what you’re saying. With a
clear knowledge of your audience’s views you’ll be sensitive to potential “hot
buttons”.
“T” stands for “Tailor Your Presentation Throughout”. Boring listeners leads to
missed objectives or total failure. You must be flexible and responsive to your
audience. To do this you need to use techniques that will give you audience
feedback; you must diagnose the cause of the problem you’re addressing, and
finally you must choose the solution to act upon.
When you’re presenting watch for non-verbal behavior such as clock-watching,
foot-tapping, and cat-napping. When any of these are present get some feedback
with, “Is it too warm in here?” or “Should I pick up the pace?”
That breaks the attention or lack of, of the audience and brings them back to
your talk. One important thing to remember is that the mind can absorb no more
than the seat can endure. Sometimes a simple thing like taking a short stretch
break will solve the problem.
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